How do I place an order?

Nationwide Delivery Place your order online 24 hours per day and have it delivered directly to your door via USPS.

Local Pickup Order and pay online (choose the "Pickup" shipping option once logged on to the Paypal website). We will notify you when your order is ready.
Telephone your order by calling (920)-842-1159.
Visit our roadside stand Thursdays - Sundays (Not available 2013 due to road contruction).

How long will my order take?
The average time to process an order, bake and ship is about 3 working days. Orders placed online will then ship via USPS Priority Mail (2-3 day service). Local pickup customers will be notified when order is ready.

What is carob?
The carob that is used in dog treats is actually ground seedpods of the carob tree. Carob trees are generally grown in Mediterranean-type climates. The seed pods are shaken off the trees onto large canvas sheets and then sun dried. Once dried, the seeds are extracted and the seedless pods are roasted and ground into a powder resembling cocoa. It is this powder that is used in dog treats and other food products.

Is carob the same as chocolate?
NO! Chocolate contains theobromine, which is toxic to dogs and other animals. When chocolate is ingested, theobromine and caffeine stimulate the central nervous system, and increase urine production and heartrate. This overstimulation ultimately results in fatal cardiac arrhythmias, hyperthermia, or respiratory failure.

Is carob safe for dogs?
YES! Carob is safe for dogs since it does not contain theobromine. While the taste of carob does slightly resemble chocolate, it has a distinct sweet flavor all it's own. Not only is the taste appealing, the nutritional benefits are, too. Carob is very low fat and a good source of protein and calcium. It also contains iron, thiamin, niacin, and several other beneficial nutrients.

Does Natertot Bakery contain preservatives?
Natertot Bakery does not contain artificial preservatives. We do, however, oven dry our products to discourage growth of bacteria, yeast and molds.

What is the shelf life of Natertot Bakery?
Our products are oven dried and have a shelf life of about 6 months. Our baked goods can be stored in the freezer for 2-3 months (thaw at room temperature). Unrefrigerated treats are best kept in container with a loose fitting lid or dog treat jar.

What is a bikkie?
A Natertot Dog Bikkie is an oh so yummy, crunchy little biscuit cookie made with love for your pooch. Click here to learn more